Student Guide

23  Banks (most bank branches in the Kingdom) using one of the following four methods: Teller service (no bank account required), Online banking via web portal (requires an account at the bank), Mobile banking apps (requires an account at the bank) and ATM machines (requires an account at the bank).  Any branch of Jordan Post  Mobile e-wallets  Authorized currency exchange offices (most locations across the Kingdom)  Credit cards (Visa/Mastercard) via the website: www.efawateercom.jo 5. Students must attend their lectures regularly as per their official class schedule. Students can view their financial balance at any time online through the Student Information System (SIS) at: https://sis.yu.edu.jo Sponsored students can also track the remaining credit hours covered by their scholarship online. In case of any discrepancies, they must contact their sponsoring agency directly. 6. Students wishing to receive health insurance refunds should visit Window No. (10) at the Revenue and Accounts Receivable in the Finance Department. 7. For inquiries related to tuition fees, outstanding balances, payment methods, or sponsored hours, students should go to Window No. (1) at Revenue and Accounts Receivable in the Finance Department. 8. To collect tuition fee refunds, please visit the Disbursements Office in the Finance Department at least 14 days after submitting your request.

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